Privacy Policy

Privacy Policy

Last Updated: 12/09/2025

CareConnects.net (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of Users (patients) and Doctors using our platform. This Privacy Policy explains what information we collect, how we use it, and your rights.

  1. Information We Collect

1.1 Information You Provide

  • Name, email, phone number, and location when registering as a User or Doctor.
  • Profile information, including qualifications, specialties, availability (for Doctors).
  • Any messages, queries, or requests sent through the platform.

1.2 Automatic Information

  • Device information (IP address, browser type, operating system).
  • Usage data (pages visited, clicks, and platform activity).

  1. How We Use Information

We use your information to:

  • Connect Users with Doctors for consultations.
  • Facilitate scheduling and communication between Users and Doctors.
  • Provide notifications about platform updates or messages.
  • Improve and maintain the platform.
  • Prevent unauthorized or illegal use of the platform.

  1. Information Sharing

  • With Doctors: User-provided details may be shared with the Doctor to enable consultations.
  • With Users: Basic profile information (e.g., name, specialization, availability) may be visible to Users browsing Doctors.
  • Third Parties: We do not sell, trade, or rent your information. Third-party services may be used for hosting, analytics, or communication, under strict confidentiality agreements.

  1. First-Level Verification

CareConnects.net performs only basic first-level verification (email or phone confirmation) of Doctors. We do not guarantee credentials or qualifications. Users must independently verify before consultation.

  1. Security

We implement reasonable technical and organizational measures to protect personal data. However, we cannot guarantee complete security of data transmitted over the internet.

  1. User Responsibilities

  • Verify Doctor credentials and qualifications before any consultation.
  • Avoid sharing sensitive personal or financial data unless you trust the recipient.
  • Use secure means for any off-platform interactions.

  1. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

  1. Cookies & Tracking

Our platform may use cookies or similar technologies to improve user experience, monitor usage, and analyze traffic. You may manage or disable cookies via your browser settings.

  1. Children’s Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect information from children.

  1. Your Rights

Users may:

  • Access, update, or correct personal information.
  • Request deletion of personal information.
  • Opt-out of communications from CareConnects.net.

  1. Changes to this Privacy Policy

We may update this policy periodically. Updated versions will be posted on the platform with the date of revision. Continued use constitutes acceptance.

  1. Contact Us

For questions, concerns, or requests regarding your personal data:
Email: support@careconnects.net